--- title: How do I change my Donation Station Outdoor Pin Code? description: How to change a Donation Station Lite II pin code --- [Skip to content](https://help.gwd.team/how-do-i-change-my-donation-station-outdoor-pin-code#main-content) [![GWD](https://help.gwd.team/hs-fs/hubfs/GWD%20Logos/GWD.png?width=50&height=50&name=GWD.png)](https://gwd.team/) - [Help Centre Home](https://help.gwd.team/) - [Blog](https://gwd.team/blog/) - [Success Stories](https://gwd.team/success-stories/) Open main navigation Close main navigation - [Help Centre Home](https://help.gwd.team/) - [Blog](https://gwd.team/blog/) - [Success Stories](https://gwd.team/success-stories/) - [Create support ticket](https://share.hsforms.com/1q9JOVPPETuOVr-aPoSLQYQ3ch4f) [Create support ticket](https://share.hsforms.com/1q9JOVPPETuOVr-aPoSLQYQ3ch4f) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre homepage](https://help.gwd.team/?hsLang=en) 2. [Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en) 3. [Troubleshooting the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#troubleshooting-the-donation-station-outdoor) # How do I change my Donation Station Outdoor Pin Code? ## A guide on how to update the pin on the Donation Station lite and what to do if you have forgotten the pin **Note:** The device must be connected to the internet to change the Device PIN. Please see this guide for assistance with connecting to a network.” #### Skip to: #### ⤵️ **[1. Change a device PIN code](https://help.gwd.team/how-do-i-change-my-donation-station-outdoor-pin-code#lite-ii-change-pin-code)** #### ⤵️ **[2. Reset a forgotten PIN code](https://help.gwd.team/how-do-i-change-my-donation-station-outdoor-pin-code#lite-ii-reset-pin-code)** #### 🔶 1. Change a device PIN code 🔸From any mode (Keypad/Suggested Amounts/Express), access the admin menu by pressing the logo in the top left corner and entering your device PIN ![Lite-II-Enter-Security-Passcode](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Lite%20II/Lite%20II%20User%20Interface/Lite-II-Enter-Security-Passcode.png?width=385&height=385&name=Lite-II-Enter-Security-Passcode.png) 🔸Select “Device Settings” in the bottom right to enter the Device Settings Menu.  ![Lite-II-Keypad-Mode-Admin-Menu](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Lite%20II/Lite%20II%20User%20Interface/Lite-II-Keypad-Mode-Admin-Menu.png?width=384&height=385&name=Lite-II-Keypad-Mode-Admin-Menu.png) 🔸Select About ![Lite-II-Device-Settings-Menu](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Lite%20II/Lite%20II%20User%20Interface/Lite-II-Device-Settings-Menu.png?width=385&height=385&name=Lite-II-Device-Settings-Menu.png) 🔸Select Change Device PIN at the bottom ![Lite-II-Device-Info-Submenu](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Lite%20II/Lite%20II%20User%20Interface/Lite-II-Device-Info-Submenu.png?width=384&height=384&name=Lite-II-Device-Info-Submenu.png) 🔸Enter your existing PIN and press Next ![Lite-II-Enter-Current-PIN](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Lite%20II/Lite%20II%20User%20Interface/Lite-II-Enter-Current-PIN.png?width=384&height=384&name=Lite-II-Enter-Current-PIN.png) 🔸Enter your new PIN and press Next. Re-enter the new PIN to confirm. ![Lite-II-Enter-New-PIN](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Lite%20II/Lite%20II%20User%20Interface/Lite-II-Enter-New-PIN.png?width=385&height=385&name=Lite-II-Enter-New-PIN.png) **Note:** The PIN cannot be 4 sequential numbers (e.g. 1234) or a single digit repeated 4 times (e.g. 1111).  ![Lite-II-Confirm-New-PIN](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Lite%20II/Lite%20II%20User%20Interface/Lite-II-Confirm-New-PIN.png?width=385&height=385&name=Lite-II-Confirm-New-PIN.png) 🔸Your PIN has now been changed. #### 🔶 2. Reset a forgotten PIN code 🔸If you have forgotten the pin code contact the GWD Support team who will be able to help 🔸**[Contact Support](https://help.gwd.team/how-do-i-contact-support?hsLang=en)** - [Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#main-content) - [Pro Device Set Up](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-set-up) - [Pro Device Connectivity](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-connectivity) - [Pro Device Power](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-power) - [Pro Taking Donations](https://help.gwd.team/donation-station-pro?hsLang=en#pro-taking-donations) - [Pro Device Features](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-features) - [Troubleshooting Your Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#troubleshooting-your-donation-station-pro) - [Product Updates](https://help.gwd.team/donation-station-pro?hsLang=en#product-updates) - [Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#main-content) - [Donation Station Lite II First Time Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-first-time-setup) - [Donation Station Lite II Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-setup) - [Using the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#using-the-donation-station-lite-ii) - [Donation Station Lite II Connectivity](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-connectivity) - [Donation Station Lite II Power](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-power) - [Troubleshooting the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#troubleshooting-the-donation-station-lite-ii) - [Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#main-content) - [Donation Station Outdoor First Time Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-first-time-setup) - [Donation Station Outdoor Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-setup) - [Using the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#using-the-donation-station-outdoor) - [Troubleshooting the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#troubleshooting-the-donation-station-outdoor) - [Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#main-content) - [Donation Station Lite Set Up](https://help.gwd.team/donation-station-lite?hsLang=en#donation-station-lite-set-up) - [Lite Connectivity](https://help.gwd.team/donation-station-lite?hsLang=en#lite-connectivity) - [Lite Power](https://help.gwd.team/donation-station-lite?hsLang=en#lite-power) - [Using the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#using-the-donation-station-lite) - [Troubleshooting the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#troubleshooting-the-donation-station-lite) - [GWD Portal](https://help.gwd.team/gwd-portal?hsLang=en#main-content) - [Using the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#using-the-gwd-customer-portal) - [Viewing Donations on Portal](https://help.gwd.team/gwd-portal?hsLang=en#viewing-donations-on-portal) - [Portal: Updating a Donation Station](https://help.gwd.team/gwd-portal?hsLang=en#portal-updating-a-donation-station) - [Troubleshooting the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#troubleshooting-the-gwd-customer-portal) - [Optimise your Fundraising](https://help.gwd.team/optimise-your-fundraising?hsLang=en#main-content) - [Improving ROI](https://help.gwd.team/optimise-your-fundraising?hsLang=en#improving-roi) - [Designing your Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#designing-your-donation-station) - [Looking after my Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#looking-after-my-donation-station) - [Automatic Gift Aid Reclaim](https://help.gwd.team/optimise-your-fundraising?hsLang=en#automatic-gift-aid-reclaim) - [Gift Aid](https://help.gwd.team/optimise-your-fundraising?hsLang=en#gift-aid) - [FAQs](https://help.gwd.team/faqs?hsLang=en) - [Documentation](https://help.gwd.team/documentation?hsLang=en#main-content) - [Donation Station Android App Release Log](https://help.gwd.team/documentation?hsLang=en#donation-station-android-app-release-log) [![GWD logo](https://help.gwd.team/hs-fs/hubfs/GWD_ISOTYPE-RGB-YELLOW.png?width=30&height=30&name=GWD_ISOTYPE-RGB-YELLOW.png "GWD logo")](https://gwd.team) Copyright © 2025, GWD