---
title: How do I check my software version?
description: "Need to report an issue or review your device setup? \nLearn how to find this information on your Donation Station Pro."
---

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1. [Help Centre homepage](https://help.gwd.team/?hsLang=en)
2. [Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en)
3. [Product Updates](https://help.gwd.team/donation-station-pro?hsLang=en#product-updates)

# How do I check my software version?

## Need to report an issue or review your device setup? Learn how to find this information on your Donation Station Pro.

**ℹ️ If you have multiple devices, it can be helpful know which device is which when reporting any issue or request for help.**

#### **🔶 1. Launch the Donation Station software app**

🔸Double click the Launch Icon to open the Donation Station Quick Start Tool

![donation-station-pro-24-launch-donation-station-icon](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Donor%20Journey%20Images/donation-station-pro-24-launch-donation-station-icon.jpg?width=688&height=432&name=donation-station-pro-24-launch-donation-station-icon.jpg)

#### **🔶 2. Click "About this Device"**

**![donation-station-pro-25-QST-menu-screen](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Donor%20Journey%20Images/donation-station-pro-25-QST-menu-screen.jpg?width=688&height=432&name=donation-station-pro-25-QST-menu-screen.jpg)**

🔸Here you will see your Kiosk ID, Kiosk Name, Kiosk Model, Payment Solution, and Software Version

![donation-station-pro-26-QST-about-this-device.jgp](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Donor%20Journey%20Images/donation-station-pro-26-QST-about-this-device.jgp.jpg?width=688&height=433&name=donation-station-pro-26-QST-about-this-device.jgp.jpg)

#### 🔶 3. Click "Go Back" to return to main menu

 

- [Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#main-content)

    - [Pro Device Set Up](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-set-up)
    - [Pro Device Connectivity](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-connectivity)
    - [Pro Device Power](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-power)
    - [Pro Taking Donations](https://help.gwd.team/donation-station-pro?hsLang=en#pro-taking-donations)
    - [Pro Device Features](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-features)
    - [Troubleshooting Your Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#troubleshooting-your-donation-station-pro)
    - [Product Updates](https://help.gwd.team/donation-station-pro?hsLang=en#product-updates)
- [Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#main-content)

    - [Donation Station Lite II First Time Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-first-time-setup)
    - [Donation Station Lite II Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-setup)
    - [Using the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#using-the-donation-station-lite-ii)
    - [Donation Station Lite II Connectivity](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-connectivity)
    - [Donation Station Lite II Power](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-power)
    - [Troubleshooting the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#troubleshooting-the-donation-station-lite-ii)
- [Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#main-content)

    - [Donation Station Outdoor First Time Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-first-time-setup)
    - [Donation Station Outdoor Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-setup)
    - [Using the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#using-the-donation-station-outdoor)
    - [Troubleshooting the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#troubleshooting-the-donation-station-outdoor)
- [Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#main-content)

    - [Donation Station Lite Set Up](https://help.gwd.team/donation-station-lite?hsLang=en#donation-station-lite-set-up)
    - [Lite Connectivity](https://help.gwd.team/donation-station-lite?hsLang=en#lite-connectivity)
    - [Lite Power](https://help.gwd.team/donation-station-lite?hsLang=en#lite-power)
    - [Using the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#using-the-donation-station-lite)
    - [Troubleshooting the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#troubleshooting-the-donation-station-lite)
- [GWD Portal](https://help.gwd.team/gwd-portal?hsLang=en#main-content)

    - [Using the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#using-the-gwd-customer-portal)
    - [Viewing Donations on Portal](https://help.gwd.team/gwd-portal?hsLang=en#viewing-donations-on-portal)
    - [Portal: Updating a Donation Station](https://help.gwd.team/gwd-portal?hsLang=en#portal-updating-a-donation-station)
    - [Troubleshooting the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#troubleshooting-the-gwd-customer-portal)
- [Optimise your Fundraising](https://help.gwd.team/optimise-your-fundraising?hsLang=en#main-content)

    - [Improving ROI](https://help.gwd.team/optimise-your-fundraising?hsLang=en#improving-roi)
    - [Designing your Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#designing-your-donation-station)
    - [Looking after my Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#looking-after-my-donation-station)
    - [Automatic Gift Aid Reclaim](https://help.gwd.team/optimise-your-fundraising?hsLang=en#automatic-gift-aid-reclaim)
    - [Gift Aid](https://help.gwd.team/optimise-your-fundraising?hsLang=en#gift-aid)
- [FAQs](https://help.gwd.team/faqs?hsLang=en)
- [Documentation](https://help.gwd.team/documentation?hsLang=en#main-content)

    - [Donation Station Android App Release Log](https://help.gwd.team/documentation?hsLang=en#donation-station-android-app-release-log)

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