---
title: How do I use my Donation Station Pro Power Pack?
description: Your Donation Station Power Pack gives your Donation Station Pro 18 hours of continuous battery-powered fund raising. Here is how to use it.
---

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1. [Help Centre homepage](https://help.gwd.team/?hsLang=en)
2. [Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en)
3. [Pro Device Power](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-power)

# How do I use my Donation Station Pro Power Pack?

## Your Donation Station Power Pack gives your Donation Station Pro 18 hours of continuous battery-powered fund raising. Here is how to use it.

The Donation Station is designed to be powered via mains power 24/7, however in cases where there is no power outlet nearby to its optimum position it can be used with an optional external battery.

#### Skip to:

| ⤵️ [**1. Battery Components**](https://help.gwd.team/how-do-i-use-my-donation-station-power-pack#battery_components) |
| --- |
| ⤵️ **[2. Using the Power Pack](https://help.gwd.team/how-do-i-use-my-donation-station-power-pack#using_power)** |
| ⤵️ **[3. Charging your Power Pack](https://help.gwd.team/how-do-i-use-my-donation-station-power-pack#charging)** |

#### 🔶 1. Battery Components

![Donation-station-pro-power-pack-front](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Pro%20Power%20Pack/Donation-station-pro-power-pack-front.png?width=688&height=591&name=Donation-station-pro-power-pack-front.png)

🔸**1.** AC Output

Insert the plug adapter supplied with your Donation Station here to power your donation device.

🔸**2.** AC Output on/off button

Use this to enable the AC Output port to power your Donation Station. The light in the centre of the button will be on indicating that the AC Output is active.

🔸**3.** Power Saving Mode Switch

This setting **MUST BE OFF,** to the left as pictured, to stop the battery from entering power saving mode whilst powering your Donation Station.

🔸**4.** Display on/off

Use this button to enable the LCD screen to check current battery power levels at any time.

#### 🔶 2. Using the Power Pack

**🔸a.** Ensure that your battery is at 100% charge.   
*Place the battery on charge* and press the Display button to see the battery charge percentage.   
It takes around 4 hours to get to full charge from 0%.

**🔸b.** *Plug your Donation Station in to the AC Output port on the battery.*   
Place your battery near the Donation Station.

Box 1. on the above image.

**Caution:** It is essential to use the AC adapter provided with your Donation Station and plug it in to the AC Output port on the battery.

The supplied adapter outputs at the required voltage to power the unit, whereas other adapters may not, which will cause performance issues.

**🔸c.** Switch on your Donation Station using the supplied tools. Refer to your Quick Start Guide on full instructions on how to do this.

🔸[How to turn you Donation Station Pro On](https://help.gwd.team/how-to-turn-on-your-donation-station-pro?hsLang=en)

**🔸d.** Use your Donation Station as normal! With the addition of the external battery, your Donation Station should work continuously for 18 hours.

**🔸e.** Shut down your Donation Station & charge the power pack ready for the next day.

🔸[How to turn you Donation Station Pro Off](https://help.gwd.team/how-to-turn-on-your-donation-station-pro?hsLang=en)

#### 🔶 3. Charging your Power Pack

Use the supplied AC charger to charge your battery. 

**🔸a.** Ensure the Donation Station is switched off:

🔸 [How to turn you Donation Station Pro Off](https://help.gwd.team/how-to-turn-on-your-donation-station-pro?hsLang=en)

**🔸b.** Move the battery to a power socket.

**🔸c.** Plug the battery in using the provided AC charger.

🔸**d.** Check the battery is charging.

**Need to establish a charging routine?**

From a 100% charge, we recommend plugging your Donation Station in to the battery at the beginning of the working day then shutting down and placing the battery on charge at the end of the working day.

Building this process into your daily routine will ensure the best possible outcome for collecting donations using your Donation Station with an external battery.

**Warning:** Do not run both the external and internal Donation Station batteries down to zero as this will result in the Donation Station shutting down unexpectedly which could cause issues when restarting.

 

- [Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#main-content)

    - [Pro Device Set Up](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-set-up)
    - [Pro Device Connectivity](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-connectivity)
    - [Pro Device Power](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-power)
    - [Pro Taking Donations](https://help.gwd.team/donation-station-pro?hsLang=en#pro-taking-donations)
    - [Pro Device Features](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-features)
    - [Troubleshooting Your Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#troubleshooting-your-donation-station-pro)
    - [Product Updates](https://help.gwd.team/donation-station-pro?hsLang=en#product-updates)
- [Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#main-content)

    - [Donation Station Lite II First Time Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-first-time-setup)
    - [Donation Station Lite II Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-setup)
    - [Using the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#using-the-donation-station-lite-ii)
    - [Donation Station Lite II Connectivity](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-connectivity)
    - [Donation Station Lite II Power](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-power)
    - [Troubleshooting the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#troubleshooting-the-donation-station-lite-ii)
- [Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#main-content)

    - [Donation Station Outdoor First Time Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-first-time-setup)
    - [Donation Station Outdoor Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-setup)
    - [Using the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#using-the-donation-station-outdoor)
    - [Troubleshooting the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#troubleshooting-the-donation-station-outdoor)
- [Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#main-content)

    - [Donation Station Lite Set Up](https://help.gwd.team/donation-station-lite?hsLang=en#donation-station-lite-set-up)
    - [Lite Connectivity](https://help.gwd.team/donation-station-lite?hsLang=en#lite-connectivity)
    - [Lite Power](https://help.gwd.team/donation-station-lite?hsLang=en#lite-power)
    - [Using the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#using-the-donation-station-lite)
    - [Troubleshooting the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#troubleshooting-the-donation-station-lite)
- [GWD Portal](https://help.gwd.team/gwd-portal?hsLang=en#main-content)

    - [Using the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#using-the-gwd-customer-portal)
    - [Viewing Donations on Portal](https://help.gwd.team/gwd-portal?hsLang=en#viewing-donations-on-portal)
    - [Portal: Updating a Donation Station](https://help.gwd.team/gwd-portal?hsLang=en#portal-updating-a-donation-station)
    - [Troubleshooting the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#troubleshooting-the-gwd-customer-portal)
- [Optimise your Fundraising](https://help.gwd.team/optimise-your-fundraising?hsLang=en#main-content)

    - [Improving ROI](https://help.gwd.team/optimise-your-fundraising?hsLang=en#improving-roi)
    - [Designing your Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#designing-your-donation-station)
    - [Looking after my Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#looking-after-my-donation-station)
    - [Automatic Gift Aid Reclaim](https://help.gwd.team/optimise-your-fundraising?hsLang=en#automatic-gift-aid-reclaim)
    - [Gift Aid](https://help.gwd.team/optimise-your-fundraising?hsLang=en#gift-aid)
- [FAQs](https://help.gwd.team/faqs?hsLang=en)
- [Documentation](https://help.gwd.team/documentation?hsLang=en#main-content)

    - [Donation Station Android App Release Log](https://help.gwd.team/documentation?hsLang=en#donation-station-android-app-release-log)

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