---
title: What are the Network Requirements of my Donation Station Lite?
description: This article covers the network requirements you will need to process or upload offline donations.
---

[Skip to content](https://help.gwd.team/network-requirements-donation-station-lite#main-content)

[![GWD](https://help.gwd.team/hs-fs/hubfs/GWD%20Logos/GWD.png?width=50&height=50&name=GWD.png)](https://gwd.team/)

- [Help Centre Home](https://help.gwd.team/)
- [Blog](https://gwd.team/blog/)
- [Success Stories](https://gwd.team/success-stories/)

Open main navigation

Close main navigation

- [Help Centre Home](https://help.gwd.team/)
- [Blog](https://gwd.team/blog/)
- [Success Stories](https://gwd.team/success-stories/)
- [Create support ticket](https://share.hsforms.com/1q9JOVPPETuOVr-aPoSLQYQ3ch4f)

[Create support ticket](https://share.hsforms.com/1q9JOVPPETuOVr-aPoSLQYQ3ch4f)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Centre homepage](https://help.gwd.team/?hsLang=en)
2. [Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en)
3. [Lite Connectivity](https://help.gwd.team/donation-station-lite?hsLang=en#lite-connectivity)

# What are the Network Requirements of my Donation Station Lite?

## This article covers the network requirements you will need to process or upload offline donations.

Your Donation Station lite primarily uses a Wi-Fi connection to process donations or to upload offline donations.

If you use offline mode to capture donations, you will move your device into a Wi-Fi area often to upload transactions, so the following steps will also apply. 

#### 🔶 Finding a good Wi-Fi connection

🔸 The Donation Station needs to be placed within range of the Wi-Fi router.

🔸The Wi-Fi must be secured with a password

🔸The Wi-Fi network must be transmitting on a **2.4 GHz** band

**If your network has a firewall, you will need to ensure that the below domains/IP’s are whitelisted/accessible through the firewall. They use port 80 and 443.**

1. [patcher.skmedia.co.uk](http://patcher.skmedia.co.uk/)
2. [slingshotserver1.skmedia.co.uk](http://slingshotserver1.skmedia.co.uk/)
3. [services.gwdevices.com](https://services.gwdevices.com/)
4. [http://Central.kineticsmart.com](http://central.kineticsmart.com/) (52.212.52.84)
5. [Update.kineticsmart.com](http://update.kineticsmart.com/) (173.236157.173)
6. [http://Kineticsmart.com](http://kineticsmart.com/)

The following needs to be whitelisted on Port: 46463

1. [ssl9.tnsi.eu.com](http://ssl9.tnsi.eu.com/)

**Need Support?**

Our expert team deal with our devices every day, from hardware to software, we are at the end of the phone, or on email to speak with. 

**Call**: 0114 553 1399 - Option 2 for Support, Mon to Fri, 9am to 5pm.  
We also offer Weekend Support as part of our extra support packages.

**Email**: [support@gwd.team](mailto:support@gwd.team)

 

- [Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#main-content)

    - [Pro Device Set Up](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-set-up)
    - [Pro Device Connectivity](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-connectivity)
    - [Pro Device Power](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-power)
    - [Pro Taking Donations](https://help.gwd.team/donation-station-pro?hsLang=en#pro-taking-donations)
    - [Pro Device Features](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-features)
    - [Troubleshooting Your Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#troubleshooting-your-donation-station-pro)
    - [Product Updates](https://help.gwd.team/donation-station-pro?hsLang=en#product-updates)
- [Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#main-content)

    - [Donation Station Lite II First Time Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-first-time-setup)
    - [Donation Station Lite II Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-setup)
    - [Using the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#using-the-donation-station-lite-ii)
    - [Donation Station Lite II Connectivity](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-connectivity)
    - [Donation Station Lite II Power](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-power)
    - [Troubleshooting the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#troubleshooting-the-donation-station-lite-ii)
- [Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#main-content)

    - [Donation Station Outdoor First Time Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-first-time-setup)
    - [Donation Station Outdoor Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-setup)
    - [Using the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#using-the-donation-station-outdoor)
    - [Troubleshooting the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#troubleshooting-the-donation-station-outdoor)
- [Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#main-content)

    - [Donation Station Lite Set Up](https://help.gwd.team/donation-station-lite?hsLang=en#donation-station-lite-set-up)
    - [Lite Connectivity](https://help.gwd.team/donation-station-lite?hsLang=en#lite-connectivity)
    - [Lite Power](https://help.gwd.team/donation-station-lite?hsLang=en#lite-power)
    - [Using the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#using-the-donation-station-lite)
    - [Troubleshooting the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#troubleshooting-the-donation-station-lite)
- [GWD Portal](https://help.gwd.team/gwd-portal?hsLang=en#main-content)

    - [Using the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#using-the-gwd-customer-portal)
    - [Viewing Donations on Portal](https://help.gwd.team/gwd-portal?hsLang=en#viewing-donations-on-portal)
    - [Portal: Updating a Donation Station](https://help.gwd.team/gwd-portal?hsLang=en#portal-updating-a-donation-station)
    - [Troubleshooting the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#troubleshooting-the-gwd-customer-portal)
- [Optimise your Fundraising](https://help.gwd.team/optimise-your-fundraising?hsLang=en#main-content)

    - [Improving ROI](https://help.gwd.team/optimise-your-fundraising?hsLang=en#improving-roi)
    - [Designing your Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#designing-your-donation-station)
    - [Looking after my Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#looking-after-my-donation-station)
    - [Automatic Gift Aid Reclaim](https://help.gwd.team/optimise-your-fundraising?hsLang=en#automatic-gift-aid-reclaim)
    - [Gift Aid](https://help.gwd.team/optimise-your-fundraising?hsLang=en#gift-aid)
- [FAQs](https://help.gwd.team/faqs?hsLang=en)
- [Documentation](https://help.gwd.team/documentation?hsLang=en#main-content)

    - [Donation Station Android App Release Log](https://help.gwd.team/documentation?hsLang=en#donation-station-android-app-release-log)

[![GWD logo](https://help.gwd.team/hs-fs/hubfs/GWD_ISOTYPE-RGB-YELLOW.png?width=30&height=30&name=GWD_ISOTYPE-RGB-YELLOW.png "GWD logo")](https://gwd.team)

Copyright © 2025, GWD