--- title: When will my donations be settled? description: Most customers will have their donations settled from their Merchant Bank account to their business checking account on a monthly basis. --- [Skip to content](https://help.gwd.team/when-will-my-donations-be-settled#main-content) [![GWD](https://help.gwd.team/hs-fs/hubfs/GWD%20Logos/GWD.png?width=50&height=50&name=GWD.png)](https://gwd.team/) - [Help Centre Home](https://help.gwd.team/) - [Blog](https://gwd.team/blog/) - [Success Stories](https://gwd.team/success-stories/) Open main navigation Close main navigation - [Help Centre Home](https://help.gwd.team/) - [Blog](https://gwd.team/blog/) - [Success Stories](https://gwd.team/success-stories/) - [Create support ticket](https://share.hsforms.com/1q9JOVPPETuOVr-aPoSLQYQ3ch4f) [Create support ticket](https://share.hsforms.com/1q9JOVPPETuOVr-aPoSLQYQ3ch4f) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre homepage](https://help.gwd.team/?hsLang=en) 2. [FAQs](https://help.gwd.team/faqs?hsLang=en) # When will my donations be settled? ## Most customers will have their donations settled from their Merchant Bank account to their business checking account on a monthly basis. **The list below outlines the merchant account providers that GWD work with to provide you with contactless card payments. If you are unsure which is relevant to you then please contact support who will let you know.** #### Skip to: | **⤵️ [1. Lateral Payment Solutions (Latpay)](https://help.gwd.team/when-will-my-donations-be-settled#latpay)** | | --- | | **⤵️ [2. Supported Giving](https://help.gwd.team/when-will-my-donations-be-settled#SupGiv)** | | **⤵️ [3. Parish Giving Scheme](https://help.gwd.team/when-will-my-donations-be-settled#PGS)** | | **⤵️ [4. Allied Irish Bank](https://help.gwd.team/when-will-my-donations-be-settled#AIB)** | | **⤵️ [5. Other](https://help.gwd.team/when-will-my-donations-be-settled#Other)** | #### 🔶 1. Latpay 🔸Latpay settle donations to your business current account on a monthly basis. 🔸The minimum settlement amount is £5.00. If the amount is less than £5.00 the amount will be added to the following months settlement. Settlements will roll over until the total exceeds £5.00. 🔸The settlement period runs from the 1st day of the month to the last day of the month. 🔸All donations received in that time will be settled on the 3rd working day of the next month and will appear as "Latpay" on your bank statement 🔸For example: Donations taken between the 1st and 31st of January 2025 will be settled to your account on the 5th of February. Last day of the month plus 3 working days. #### 🔶 2. Supported Giving 🔸Supported Giving settle donations to your business current account on a monthly basis. 🔸The settlement period runs from the first day of the month to the last day of the month. 🔸All donations received in that time will be settled on the first day of the month plus one week plus one working day and will appear as "Supported Business" on your bank statement 🔸For Example: Donations taken between the 1st and 31st of January 2025 will be settled to your account on the 10th of February  #### 🔶 3. Parish Giving Scheme 🔸The Parish Giving Scheme claims all gift aided donations on your behalf with HMRC. 🔸You can expect two settlements for your one-off-gifts from the Parish Giving Scheme. One for all of your received donations, reference "PGS - CL GIFTS" and one for the gift aid claim, reference "PGS CL GFTAID". 🔸The Parish Giving Scheme will settle gifts once all the donations from the previous month have been authorised and settled to the Parish Giving Scheme. 🔸The Parish Giving Scheme will aim to send you a settlement report and settle all of your donations by the middle of the month. #### 🔶 4. Allied Irish Bank (AIB) 🔸Allied Irish Bank settle donations the day after they were processed into your bank account between Monday and Friday 🔸 Donations taken on Friday, Saturday and Sunday will be settled into your account on Monday #### 🔶 5. Other 🔸If you are using your own Merchant Account, you will need to get in contact with them directly to learn about the frequency of your settlements   **Need Support?** Our expert team deal with our devices every day, from hardware to software, we are at the end of the phone, or on email to speak with.  **Call**: 0114 553 1399 - Option 2 for Support, Mon to Fri, 9am to 5pm. We also offer Weekend Support as part of our extra support packages. **Email**: [support@gwd.team](mailto:support@gwd.team)   - [Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#main-content) - [Pro Device Set Up](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-set-up) - [Pro Device Connectivity](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-connectivity) - [Pro Device Power](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-power) - [Pro Taking Donations](https://help.gwd.team/donation-station-pro?hsLang=en#pro-taking-donations) - [Pro Device Features](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-features) - [Troubleshooting Your Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#troubleshooting-your-donation-station-pro) - [Product Updates](https://help.gwd.team/donation-station-pro?hsLang=en#product-updates) - [Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#main-content) - [Donation Station Lite II First Time Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-first-time-setup) - [Donation Station Lite II Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-setup) - [Using the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#using-the-donation-station-lite-ii) - [Donation Station Lite II Connectivity](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-connectivity) - [Donation Station Lite II Power](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-power) - [Troubleshooting the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#troubleshooting-the-donation-station-lite-ii) - [Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#main-content) - [Donation Station Outdoor First Time Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-first-time-setup) - [Donation Station Outdoor Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-setup) - [Using the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#using-the-donation-station-outdoor) - [Troubleshooting the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#troubleshooting-the-donation-station-outdoor) - [Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#main-content) - [Donation Station Lite Set Up](https://help.gwd.team/donation-station-lite?hsLang=en#donation-station-lite-set-up) - [Lite Connectivity](https://help.gwd.team/donation-station-lite?hsLang=en#lite-connectivity) - [Lite Power](https://help.gwd.team/donation-station-lite?hsLang=en#lite-power) - [Using the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#using-the-donation-station-lite) - [Troubleshooting the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#troubleshooting-the-donation-station-lite) - [GWD Portal](https://help.gwd.team/gwd-portal?hsLang=en#main-content) - [Using the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#using-the-gwd-customer-portal) - [Viewing Donations on Portal](https://help.gwd.team/gwd-portal?hsLang=en#viewing-donations-on-portal) - [Portal: Updating a Donation Station](https://help.gwd.team/gwd-portal?hsLang=en#portal-updating-a-donation-station) - [Troubleshooting the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#troubleshooting-the-gwd-customer-portal) - [Optimise your Fundraising](https://help.gwd.team/optimise-your-fundraising?hsLang=en#main-content) - [Improving ROI](https://help.gwd.team/optimise-your-fundraising?hsLang=en#improving-roi) - [Designing your Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#designing-your-donation-station) - [Looking after my Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#looking-after-my-donation-station) - [Automatic Gift Aid Reclaim](https://help.gwd.team/optimise-your-fundraising?hsLang=en#automatic-gift-aid-reclaim) - [Gift Aid](https://help.gwd.team/optimise-your-fundraising?hsLang=en#gift-aid) - [FAQs](https://help.gwd.team/faqs?hsLang=en) - [Documentation](https://help.gwd.team/documentation?hsLang=en#main-content) - [Donation Station Android App Release Log](https://help.gwd.team/documentation?hsLang=en#donation-station-android-app-release-log) [![GWD logo](https://help.gwd.team/hs-fs/hubfs/GWD_ISOTYPE-RGB-YELLOW.png?width=30&height=30&name=GWD_ISOTYPE-RGB-YELLOW.png "GWD logo")](https://gwd.team) Copyright © 2025, GWD