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How do I change my Donation Station Lite II pin code?

A guide on how to update the pin on the Donation Station lite and what to do if you have forgotten the pin

Note: The device must be connected to the internet to change the Device PIN. Please see this guide for assistance with connecting to a network.” 

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⤵️ 1. Change a device PIN code

⤵️ 2. Reset a forgotten PIN code

🔶 1. Change a device PIN code

🔸From any mode (Keypad/Suggested Amounts/Express), access the admin menu by pressing the logo in the top left corner and entering your device PIN

Lite-II-Enter-Security-Passcode


🔸Select “Device Settings” in the bottom right to enter the Device Settings Menu. 

Lite-II-Keypad-Mode-Admin-Menu

🔸Select About

Lite-II-Device-Settings-Menu

🔸Select Change Device PIN at the bottom

Lite-II-Device-Info-Submenu

🔸Enter your existing PIN and press Next

Lite-II-Enter-Current-PIN

🔸Enter your new PIN and press Next. Re-enter the new PIN to confirm.

Lite-II-Enter-New-PIN

Note: The PIN cannot be 4 sequential numbers (e.g. 1234) or a single digit repeated 4 times (e.g. 1111). 

Lite-II-Confirm-New-PIN

🔸Your PIN has now been changed.

🔶 2. Reset a forgotten PIN code

🔸If you have forgotten the pin code contact the GWD Support team who will be able to help

🔸Contact Support