--- title: How do I make an offline donation on my Donation Station Pro? description: Learn how use your contactless fundraising device in Offline Mode, and make a donation --- [Skip to content](https://help.gwd.team/how-do-i-make-an-offline-donation-on-my-donation-station-pro#main-content) [![GWD](https://help.gwd.team/hs-fs/hubfs/GWD%20Logos/GWD.png?width=50&height=50&name=GWD.png)](https://gwd.team/) - [Help Centre Home](https://help.gwd.team/) - [Blog](https://gwd.team/blog/) - [Success Stories](https://gwd.team/success-stories/) Open main navigation Close main navigation - [Help Centre Home](https://help.gwd.team/) - [Blog](https://gwd.team/blog/) - [Success Stories](https://gwd.team/success-stories/) - [Create support ticket](https://share.hsforms.com/1q9JOVPPETuOVr-aPoSLQYQ3ch4f) [Create support ticket](https://share.hsforms.com/1q9JOVPPETuOVr-aPoSLQYQ3ch4f) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre homepage](https://help.gwd.team/?hsLang=en) 2. [Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en) 3. [Pro Taking Donations](https://help.gwd.team/donation-station-pro?hsLang=en#pro-taking-donations) # How do I make an offline donation on my Donation Station Pro? ## Learn how use your contactless fundraising device in Offline Mode, and take your first donation If specified before delivery, your Donation Station Pro will be set up to accept donations in offline mode. To begin taking offline donations, [turn on the Donation Station](https://help.gwd.team/how-to-turn-on-your-donation-station-pro?hsLang=en), launch the Donation Station app, and start taking donations #### Skip to: | ⤵️**[1. Launch Donation Station app](https://help.gwd.team/how-do-i-make-an-offline-donation-on-my-donation-station-pro#launch_app)** | | --- | | ⤵️ [**2. Make an offline donation**](https://help.gwd.team/how-do-i-make-an-offline-donation-on-my-donation-station-pro#Make_donation) | #### **🔶 1. Launch the Donation Station App** **🔸a.** Launch Donation Station icon on the Windows desktop. Double tap this and the Donation Station Quick Start Tool will Launch. ![donation-station-pro-24-launch-donation-station-icon](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Donor%20Journey%20Images/donation-station-pro-24-launch-donation-station-icon.jpg?width=688&height=432&name=donation-station-pro-24-launch-donation-station-icon.jpg) The tool will check the status of the card payment device and open the main menu. You may be asked to turn on the payment device. In this case follow the instructions on screen. 🔸**b.** Select "Launch Donation Station Offline" from the menu to launch the app and start taking donations. ![donation-station-pro-28-QST-launch-in-offline-mode](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Donor%20Journey%20Images/donation-station-pro-28-QST-launch-in-offline-mode.jpg?width=688&height=545&name=donation-station-pro-28-QST-launch-in-offline-mode.jpg) #### 🔶 2. Make a Donation ℹ️ Your device does not need to be connected to the internet at this point. The Donation Station software will take a few seconds to load. **🔸a.** Once live, if you have enabled "Causes" you will be able to select a Cause before choosing a donation amount. ![donation-station-pro-02-Causes Screen](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Donor%20Journey%20Images/donation-station-pro-02-Causes%20Screen.jpg?width=680&height=427&name=donation-station-pro-02-Causes%20Screen.jpg) 🔸**b.** Next, pick an amount from three pre-determined values, or use the "other" button to input an amount. ![donation-station-pro-03-Donation Amount Educational Projects](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Donor%20Journey%20Images/donation-station-pro-03-Donation%20Amount%20Educational%20Projects.jpg?width=688&height=432&name=donation-station-pro-03-Donation%20Amount%20Educational%20Projects.jpg) 🔸**c.** If enabled, choose if you would like to cover fees. ![donation-station-pro-05-Help us cover the transaction fees](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Donor%20Journey%20Images/donation-station-pro-05-Help%20us%20cover%20the%20transaction%20fees.jpg?width=688&height=432&name=donation-station-pro-05-Help%20us%20cover%20the%20transaction%20fees.jpg) 🔸**d.** When prompted, place your payment card or a smart phone's digital wallet onto the contactless logo to the right of touch screen. 🔸**e.** Wait for the screen to change to confirm payment has been taken and a thank you message. ![donation-station-pro-21a-Thank you](https://help.gwd.team/hs-fs/hubfs/DON%20Help%20Centre/Donor%20Journey%20Images/donation-station-pro-21a-Thank%20you.jpg?width=688&height=432&name=donation-station-pro-21a-Thank%20you.jpg) **You have just made an Offline Donation!** **Note:** You'll notice that when the device prompts for payment, a disclaimer is displayed explaining as the device is collecting payments offline, transactions may take a little longer to show on donor's bank statements. This is due to the extra time involved in connecting the device to the internet to upload the stored donations for processing. **Read:** [Uploading my Offline Donations](https://help.gwd.team/how-do-i-upload-my-stored-offline-donations?hsLang=en) for information on how to do this.     - [Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#main-content) - [Pro Device Set Up](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-set-up) - [Pro Device Connectivity](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-connectivity) - [Pro Device Power](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-power) - [Pro Taking Donations](https://help.gwd.team/donation-station-pro?hsLang=en#pro-taking-donations) - [Pro Device Features](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-features) - [Troubleshooting Your Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#troubleshooting-your-donation-station-pro) - [Product Updates](https://help.gwd.team/donation-station-pro?hsLang=en#product-updates) - [Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#main-content) - [Donation Station Lite II First Time Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-first-time-setup) - [Donation Station Lite II Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-setup) - [Using the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#using-the-donation-station-lite-ii) - [Donation Station Lite II Connectivity](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-connectivity) - [Donation Station Lite II Power](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-power) - [Troubleshooting the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#troubleshooting-the-donation-station-lite-ii) - [Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#main-content) - [Donation Station Outdoor First Time Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-first-time-setup) - [Donation Station Outdoor Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-setup) - [Using the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#using-the-donation-station-outdoor) - [Troubleshooting the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#troubleshooting-the-donation-station-outdoor) - [Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#main-content) - [Donation Station Lite Set Up](https://help.gwd.team/donation-station-lite?hsLang=en#donation-station-lite-set-up) - [Lite Connectivity](https://help.gwd.team/donation-station-lite?hsLang=en#lite-connectivity) - [Lite Power](https://help.gwd.team/donation-station-lite?hsLang=en#lite-power) - [Using the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#using-the-donation-station-lite) - [Troubleshooting the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#troubleshooting-the-donation-station-lite) - [GWD Portal](https://help.gwd.team/gwd-portal?hsLang=en#main-content) - [Using the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#using-the-gwd-customer-portal) - [Viewing Donations on Portal](https://help.gwd.team/gwd-portal?hsLang=en#viewing-donations-on-portal) - [Portal: Updating a Donation Station](https://help.gwd.team/gwd-portal?hsLang=en#portal-updating-a-donation-station) - [Troubleshooting the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#troubleshooting-the-gwd-customer-portal) - [Optimise your Fundraising](https://help.gwd.team/optimise-your-fundraising?hsLang=en#main-content) - [Improving ROI](https://help.gwd.team/optimise-your-fundraising?hsLang=en#improving-roi) - [Designing your Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#designing-your-donation-station) - [Looking after my Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#looking-after-my-donation-station) - [Automatic Gift Aid Reclaim](https://help.gwd.team/optimise-your-fundraising?hsLang=en#automatic-gift-aid-reclaim) - [Gift Aid](https://help.gwd.team/optimise-your-fundraising?hsLang=en#gift-aid) - [FAQs](https://help.gwd.team/faqs?hsLang=en) - [Documentation](https://help.gwd.team/documentation?hsLang=en#main-content) - [Donation Station Android App Release Log](https://help.gwd.team/documentation?hsLang=en#donation-station-android-app-release-log) [![GWD logo](https://help.gwd.team/hs-fs/hubfs/GWD_ISOTYPE-RGB-YELLOW.png?width=30&height=30&name=GWD_ISOTYPE-RGB-YELLOW.png "GWD logo")](https://gwd.team) Copyright © 2025, GWD