How do I send email receipts from my Donation Station Pro?

This article shows you how the Donation Station Pro sends email receipts, and how to customise them for a good donor experience

Skip to:

🔶1. Do I need email receipts? 

For some Donors, getting an email receipt is very important. Your Donation Station can send Donors an email if you have this feature activated.

Once the donation has been completed, the Donation Station Pro will ask the Donor if they would like an email receipt. If they accept, then the Donation Station will ask for the Donors email address and send them an email receipt. 

🔶2. What will the receipt look like?

As standard, the email receipt includes your logo and information about the Donation for the Donor.

You can request the addition of URL links to the email to encourage further marketing sign-ups or to continue the supporter journey.

Example receipt shown

🔶3. How can I activate the email receipts?

If you would like email receipts to be activated, contact the support team and they will activate this feature for you. Contact Support