--- title: How to encourage more donations with your Donation Station description: Your Donation Station is a powerful tool for contactless fundraising — but how you use it makes all the difference. This guide offers practical tips to help you increase visibility, boost income, and make the most of your investment. --- [Skip to content](https://help.gwd.team/how-to-encourage-more-donations-with-your-donation-station#main-content) [![GWD](https://help.gwd.team/hs-fs/hubfs/GWD%20Logos/GWD.png?width=50&height=50&name=GWD.png)](https://gwd.team/) - [Help Centre Home](https://help.gwd.team/) - [Blog](https://gwd.team/blog/) - [Success Stories](https://gwd.team/success-stories/) Open main navigation Close main navigation - [Help Centre Home](https://help.gwd.team/) - [Blog](https://gwd.team/blog/) - [Success Stories](https://gwd.team/success-stories/) - [Create support ticket](https://share.hsforms.com/1q9JOVPPETuOVr-aPoSLQYQ3ch4f) [Create support ticket](https://share.hsforms.com/1q9JOVPPETuOVr-aPoSLQYQ3ch4f) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre homepage](https://help.gwd.team/?hsLang=en) 2. [Optimise your Fundraising](https://help.gwd.team/optimise-your-fundraising?hsLang=en) 3. [Improving ROI](https://help.gwd.team/optimise-your-fundraising?hsLang=en#improving-roi) # How to encourage more donations with your Donation Station ## Your Donation Station is a powerful tool for contactless fundraising — but how you use it makes all the difference. This guide offers practical tips to help you increase visibility, boost income, and make the most of your investment. #### 📍 1. Find the Right Location The location of your Donation Station matters. Place it where people will **see it, pause, and use it**: **🔸**Choose an area with **high footfall** and space for people to stop. **🔸**Avoid clutter: **remove other signage or objects** nearby that might distract attention. **🔸**Make it part of your **main welcome or exit area**, reception, or visitor flow if possible. #### 🧭 2. Signpost the Device Clearly Use signage and messaging that: **🔸Directs people** to the Donation Station. **🔸**Makes it clear what the device is for: **“Tap to Donate Here”.** **🔸**Highlights key features like **Gift Aid** or **email receipts.** The more obvious and approachable it is, the more likely people are to use it. Consider the branding in use: is it obvious this is a donation point and not a information kiosk?  **Read More** [How to design and order Branding Panels for the Donation Station Pro](https://help.gwd.team/how-to-design-your-own-branding-for-the-donation-station-pro?hsLang=en) #### 👥 3. Involve Your Team While the device can be left unattended, having your team engage with it creates more opportunities. Encourage your staff and volunteers to: **🔸**Learn how the Donation Station works **🔸**Include it in their **conversations with the public** **🔸**Promote its benefits, like quick tap donations or Gift Aid **🔸**Know where to go for help if something goes wrong **🔸**Assign someone to be responsible for checking the device is on and working #### 📊 4. Try, Test and Improve Treat your Donation Station like a mini fundraising campaign: **🔸Try different donor journeys** (e.g. changing donation values, screens, messaging). 🔸Match your approach to your **audience’s interests and habits.** 🔸Use questions to **capture data** for regular giving or legacy fundraising leads. 🔸Test. Learn. Adjust. 🔸If something isn’t working as well as you’d hoped, tweak it and see what changes. #### **Explore more help articles:** **➡️[What features are available on my Donation Station Pro Donor Journey?](https://help.gwd.team/how-do-it-update-my-donation-station-pros-donor-journey?hsLang=en)** Ideal for teams testing different donation journeys. **➡️[How do I collect Gift Aid on my Donation Station Pro?](https://help.gwd.team/how-do-i-collect-gift-aid-on-my-donation-station-pro?hsLang=en)** Boosts donation value and aligns with one of the article’s suggestions. **➡️[How do I turn on my Donation Station Pro?](https://help.gwd.team/how-to-turn-on-your-donation-station-pro?hsLang=en)** Great for team training or event volunteers. --- **Need Support?** Our expert team deal with our devices every day, from hardware to software, we are at the end of the phone, or on email to speak with.  **Call**: 0114 553 1399 - Option 2 for Support, Mon to Fri, 9am to 5pm. We also offer Weekend Support as part of our extra support packages. **Email**: [support@gwd.team](mailto:support@gwd.team) **Want to send feedback?** **Get in Touch via [our contact form](https://gwd.team/contact-support/)**with any questions or concerns. We are happy to help change, adapt and monitor improvements.  **Ask for a call back from our Success Team** to review all the above, and create an action plan for improving performance.  - [Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#main-content) - [Pro Device Set Up](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-set-up) - [Pro Device Connectivity](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-connectivity) - [Pro Device Power](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-power) - [Pro Taking Donations](https://help.gwd.team/donation-station-pro?hsLang=en#pro-taking-donations) - [Pro Device Features](https://help.gwd.team/donation-station-pro?hsLang=en#pro-device-features) - [Troubleshooting Your Donation Station Pro](https://help.gwd.team/donation-station-pro?hsLang=en#troubleshooting-your-donation-station-pro) - [Product Updates](https://help.gwd.team/donation-station-pro?hsLang=en#product-updates) - [Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#main-content) - [Donation Station Lite II First Time Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-first-time-setup) - [Donation Station Lite II Setup](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-setup) - [Using the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#using-the-donation-station-lite-ii) - [Donation Station Lite II Connectivity](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-connectivity) - [Donation Station Lite II Power](https://help.gwd.team/donation-station-lite-ii?hsLang=en#donation-station-lite-ii-power) - [Troubleshooting the Donation Station Lite II](https://help.gwd.team/donation-station-lite-ii?hsLang=en#troubleshooting-the-donation-station-lite-ii) - [Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#main-content) - [Donation Station Outdoor First Time Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-first-time-setup) - [Donation Station Outdoor Setup](https://help.gwd.team/donation-station-outdoor?hsLang=en#donation-station-outdoor-setup) - [Using the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#using-the-donation-station-outdoor) - [Troubleshooting the Donation Station Outdoor](https://help.gwd.team/donation-station-outdoor?hsLang=en#troubleshooting-the-donation-station-outdoor) - [Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#main-content) - [Donation Station Lite Set Up](https://help.gwd.team/donation-station-lite?hsLang=en#donation-station-lite-set-up) - [Lite Connectivity](https://help.gwd.team/donation-station-lite?hsLang=en#lite-connectivity) - [Lite Power](https://help.gwd.team/donation-station-lite?hsLang=en#lite-power) - [Using the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#using-the-donation-station-lite) - [Troubleshooting the Donation Station Lite](https://help.gwd.team/donation-station-lite?hsLang=en#troubleshooting-the-donation-station-lite) - [GWD Portal](https://help.gwd.team/gwd-portal?hsLang=en#main-content) - [Using the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#using-the-gwd-customer-portal) - [Viewing Donations on Portal](https://help.gwd.team/gwd-portal?hsLang=en#viewing-donations-on-portal) - [Portal: Updating a Donation Station](https://help.gwd.team/gwd-portal?hsLang=en#portal-updating-a-donation-station) - [Troubleshooting the GWD Customer Portal](https://help.gwd.team/gwd-portal?hsLang=en#troubleshooting-the-gwd-customer-portal) - [Optimise your Fundraising](https://help.gwd.team/optimise-your-fundraising?hsLang=en#main-content) - [Improving ROI](https://help.gwd.team/optimise-your-fundraising?hsLang=en#improving-roi) - [Designing your Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#designing-your-donation-station) - [Looking after my Donation Station](https://help.gwd.team/optimise-your-fundraising?hsLang=en#looking-after-my-donation-station) - [Automatic Gift Aid Reclaim](https://help.gwd.team/optimise-your-fundraising?hsLang=en#automatic-gift-aid-reclaim) - [Gift Aid](https://help.gwd.team/optimise-your-fundraising?hsLang=en#gift-aid) - [FAQs](https://help.gwd.team/faqs?hsLang=en) - [Documentation](https://help.gwd.team/documentation?hsLang=en#main-content) - [Donation Station Android App Release Log](https://help.gwd.team/documentation?hsLang=en#donation-station-android-app-release-log) [![GWD logo](https://help.gwd.team/hs-fs/hubfs/GWD_ISOTYPE-RGB-YELLOW.png?width=30&height=30&name=GWD_ISOTYPE-RGB-YELLOW.png "GWD logo")](https://gwd.team) Copyright © 2025, GWD