Help Centre homepage

Back to home

Help Centre homepage

Donation Station Pro

Donation Station Pro

Set up and Troubleshooting guides for the Donation Station Pro

Donation Station Pro: First Time Set-up

Pro Device Set Up

How do I build a Midi Donation Station?

How do I build a Skinny Donation Station?

How do I build a Slim Donation Station?

How do I secure my Donation Station Pro?

Pro Device Connectivity

What are the network requirements of my Donation Station Pro?

Can my Donation Station Pro use cellular data?

Pro Device Power

What is the Battery Life of my Donation Station Pro?

How do I use my Donation Station Pro Power Pack?

Pro Taking Donations

How do I turn on or turn off my Donation Station Pro?

How do I make an online donation on my Donation Station Pro?

How do I make an offline donation on my Donation Station Pro?

How do I upload my offline donations on my Donation Station Pro?

Pro Device Features

What features are available on my Donation Station Pro Donor Journey?

Can my donors specify where their donation goes or send a message of Thanks?

How do I collect Gift Aid on my Donation Station Pro?

How do I send email receipts from my Donation Station Pro?

How to Collect and Use Email Addresses with the Donation Station

See more

Troubleshooting Your Donation Station Pro

Why will my Donation Station not accept Donations?

My Donation Station will not turn on!

My Donation Station has an internet error screen!

My Donation Station has a card reader error screen!