Skip to content
Help Centre Home
Blog
Success Stories
Open main navigation
Close main navigation
Help Centre Home
Blog
Success Stories
Create support ticket
Create support ticket
Hello. How can we help you?
There are no suggestions because the search field is empty.
Help Centre homepage
Donation Station Pro
Donation Station Pro
Set up and Troubleshooting guides for the Donation Station Pro
Donation Station Pro: First Time Set-up
Pro Device Set Up
How do I build a Midi Donation Station?
How do I build a Skinny Donation Station?
How do I build a Slim Donation Station?
How do I secure my Donation Station Pro?
Pro Device Connectivity
What are the network requirements of my Donation Station Pro?
Can my Donation Station Pro use cellular data?
Pro Device Power
What is the Battery Life of my Donation Station Pro?
How do I use my Donation Station Pro Power Pack?
Pro Taking Donations
How do I turn on or turn off my Donation Station Pro?
How do I make an online donation on my Donation Station Pro?
How do I make an offline donation on my Donation Station Pro?
How do I upload my offline donations on my Donation Station Pro?
Pro Device Features
What features are available on my Donation Station Pro Donor Journey?
Can my donors specify where their donation goes or send a message of Thanks?
How do I send email receipts from my Donation Station Pro?
How to Collect and Use Email Addresses with the Donation Station
Troubleshooting Your Donation Station Pro
How do I find my Pro information?
I am seeing a "Reboot Device" error!
Why will my Donation Station not accept Donations?
My Donation Station will not turn on!
My Donation Station has an internet error screen!
My Donation Station has a card reader error screen!
See less
▼
Product Updates
Preparing for Windows 11
How do I check my software version?
Donation Station Version 3.5.2
